Shipping & returns
SHIPPING RATES & DELIVERY:
We offer FREE worldwide shipping for all orders above €67. You will enter your delivery address and select your preferred shipping method during checkout. Depending on your location the "Shipping including track and trace number", the lead delivery time is:
Danish orders: 2-5 business days (weekends + public holidays does not count)*.
International orders: 5-15 business days (weekends + public holidays does not count)**.
You'll receive a confirmation email shortly after placing your order, and another notification when it's shipped out. Danish orders are shipped by courier DAO and all international orders by either PostNord/DPD or GLS.
* Please note that the lead delivery time may very. Team NL is not responsible for delays made by the shipping company.
** Please note that the lead delivery time may very. Team NL is not responsible for delays made by the shipping company.
FEEL FREE TO CONTACT US AT ANY TIME:
Northern Legacy Support team: Support@nlegacy.com
When emailing us, please include your order number in the topic field. It makes the processing faster and more convenient.
We offer EASY 365 days returns on all orders! Any brand new product can be returned for a full refund or store credit within 365 days of delivery. We want you to love your Northern Legacy goods. If you're not happy for any reason, you may return any full-price Northern Legacy goods within 365 days of receiving the order, provided that the items are unused and in original condition.
Please contact our Customer Support team at firstname.lastname@example.org to schedule the return. All returns must be unused and in original condition. All items must be returned to:
Please leave a note in the shipment with: 1. order number, 2. Desired size or state if you want your refund in cash. Once we receive it and verify that it is unworn, the return will be processed and a full refund will be issued.