Returns

Welcome to the world of Northern Legacy. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Northern Legacy's relationship with you in relation to this website. The term Northern Legacy or "us" or "we" refers to the owners of the website. Our company registration number is 39684209. The term "you" refers to the user or viewer of our website and the purchaser, customer and consumer of our product. The product refers to any item for sale on www.nlegacy.com
RETURNS
As our customer, you have the right to return the goods within 365 days from purchase:
The right applies if the following conditions are met:
- That the product is returned in exactly the same condition as received.
- That the product is not used in any way which obviously reduces the sales value.

If you want to return your product using mail services, you may re-use the same packaging in which the product arrived.
For exchange or refund, please contact support@nlegacy.com before the goods are returned.


COMPLAINTS
In case of errors or defects you may complain to the Support team: support@nlegacy.com or by tel. + 45 91 53 11 65. 
We ensure 24 months warranty period (see the criteria below for full warranty) - but remember to save your receipt.
The full warranty presupposes that the goods’ faults / defects are not caused by misuse of the product or other injurious behavior that has led to the damage / defect. 
The customer’s responsibility is to claim refund within a reasonable time after you have found the defect / damage.
Complaints considered timely are those announced two months after the item is received.
We reserve the right to remedy a defect / damage with an undamaged item rather than repay the purchase price.
Please be informed that a justified complaint is going to be settled by either repair of your product or replacement with a new one of the same kind.


GOVERNING LAW AND JURISDICTION
Any dispute is settled according the Danish law and according the law of the ordinary courts.