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Returns

Welcome to the world of Northern Legacy. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Northern Legacy's relationship with you in relation to this website. The term Northern Legacy or "us" or "we" refers to the owners of the website. Our company registration number is DK44026570. The term "you" refers to the user or viewer of our website and the purchaser, customer and consumer of our product. The product refers to any item for sale on www.nlegacy.com

RETURNS
As our customer, you have the right to return the goods within 365 days from purchase:
The right applies if the following conditions are met:
- That the product is returned in exactly the same condition as received.
- That the product is not used in any way which obviously reduces the sales value.

Read more here: https://www.nlegacy.com/shipping-returns/

If you want to return your product using mail services, you may re-use the same packaging in which the product arrived.
For exchange or refund, please contact support@nlegacy.com before the goods are returned. Please note that we do not refund shipping costs if you want a refund. Discount products are not included in our free return policy.


COMPLAINTS
In case of errors or defects you may complain to the Support team: support@nlegacy.com 
We ensure 24 months warranty period (see the criteria below for full warranty) - but remember to save your receipt.
The full warranty presupposes that the goods’ faults / defects are not caused by misuse of the product or other injurious behavior that has led to the damage / defect. 
The customer’s responsibility is to claim refund within a reasonable time after you have found the defect / damage.
Complaints considered timely are those announced two months after the item is received.
We reserve the right to remedy a defect / damage with an undamaged item rather than repay the purchase price.
Please be informed that a justified complaint is going to be settled by either repair of your product or replacement with a new one of the same kind.

GOVERNING LAW AND JURISDICTION
Any dispute is settled according the Danish law and according the law of the ordinary courts.

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This website uses cookies

This website uses cookies to achieve a functional site and to remember your preferred settings.

What are cookies?

A cookie is a small data file that is sent to the browser where it is stored in order to make the website able to recognize your computer. All websites can send cookies to your browser if your browser settings allow it. Websites can only read information from cookies they have stored and cannot read cookies from other websites. There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer for an extended period. Session cookies are temporarily placed on your computer when you visit a website, but disappear when you close the site, which means that they are not permanently stored on your computer. Most companies use cookies on their websites to improve usability, and cookies cannot damage your files or increase the risk of viruses on your computer.

For what purposes do we use cookies?

As the functionality of most websites depend on cookies being stored when a user visits the website, first and foremost, we set cookies to have a functional site. We also use both 1st party and 3rd party cookies to improve the user experience on our site and offer relevant marketing. When a 3rd party cookie is set, it means that we have allowed a third party, such as social media, Google Analytics or the like to place a cookie in your browser when you visit our website.

On our site we use the following types of cookies:

Necessary / Technical

Technical cookies are necessary for most websites to function properly. As the name indicates, they only have technical significance and thus no impact on your privacy, as they do not register what you are looking at or searching for on other websites.

Functional

Functional cookies register your user preferences by remembering the settings you choose and other choices you make on a website. An example could be what preferences you have in terms of language and text size.

Statistical

Statistic cookies are used to optimize the design, usability, and effectiveness of a website. An example could be using the collected information to analyze and determine what information is most popular on the site, to be aware of what should be easy to find on the site.

Marketing

Marketing cookies collect information by following you around on the individual websites you visit - they can be said to register your digital footprints.
Therefore, marketing cookies are "tracking cookies". The information collected is used to create insight regarding your interests, habits, and activities in order to show you relevant. This way, you receive targeted content, for example in the form of suggested information, articles, and ads.

Information collected via cookies?

The data that is typically collected via cookies will i.a. be your IP address, unique IDs and information about your user behavior.

You can always delete cookies or withdraw your consent

You can block or remove cookies on this website by withdrawing your consent or by deleting them in your browser's settings. However, please be aware that there may be features and services on the site that are no longer functional if you do not allow cookies or delete them.

You also have the option to block or delete cookies in your browser (will apply to both cookies from this site and third-party cookies)
You can read more about how to carry this out here:https://erhvervsstyrelsen.dk/saadan-undgaar-du-cookies

If you use multiple browsers, remember that you must delete or block cookies in all browsers.

Changes

We reserve the right to change and update this policy.

Necessary:
Functional:
Statistics:
Marketing:
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